1. Acceptance of Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and koboi89 ("koboi89", "we", "us", "our") governing your access to and use of the koboi89 website at koboi89.lat, its subdomains, mobile applications, and any services provided through or in connection with the platform.
By registering an account, logging in, or placing a bet on koboi89, you acknowledge that you have read and understood these Terms and agree to be legally bound by them, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
These Terms apply to all users of koboi89's services globally, including players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Bangsar, and across Malaysia.
2. Eligibility
To open an account and use koboi89's services, you must satisfy all of the following eligibility criteria:
- You are at least 21 years of age. koboi89 strictly enforces this age requirement in line with responsible gaming best practices. Underage gambling is illegal and strictly prohibited.
- You are accessing the platform voluntarily and of your own free will.
- You are not using the platform from a jurisdiction where online gambling is explicitly prohibited by local law.
- You are not currently subject to a self-exclusion arrangement with koboi89 or any other gambling platform.
- You have not been diagnosed with a gambling addiction or disorder that would make participation on this platform harmful to your wellbeing.
- You are acting as an individual in a personal capacity, not as a representative of any corporation, partnership, or commercial entity for the purposes of placing wagers.
koboi89 reserves the right to request age verification documents at any time. Failure to provide satisfactory proof of age may result in account suspension and forfeiture of any pending withdrawals until verification is complete.
3. Account Registration
3.1 One Account Per Player
Each player is permitted to hold one (1) active account on koboi89 at any given time. Opening multiple accounts — whether under the same identity or different identities — is strictly prohibited. Where duplicate accounts are detected, koboi89 reserves the right to close all related accounts and void any associated winnings or bonuses.
3.2 Accurate Information
You agree to provide truthful, accurate, and complete information during registration, including your full legal name, date of birth, residential address, and valid contact details. You must promptly update your account information if any details change. koboi89 is not responsible for issues arising from inaccurate or outdated account information provided by the player.
3.3 Account Credentials
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. Any action taken on your account using your credentials will be deemed authorised by you, unless you have previously notified koboi89 of a breach in writing. If you suspect unauthorised access to your account, contact our support team immediately at [email protected].
3.4 Account Verification (KYC)
koboi89 operates a Know Your Customer (KYC) process in line with responsible gaming and anti-money laundering obligations. You may be required to submit copies of government-issued identification (such as your Malaysian MyKad or passport), proof of address, and proof of payment method ownership before a withdrawal is processed. Failure to complete KYC within the stated timeframe may result in account suspension.
4. Deposits & Withdrawals
4.1 Accepted Payment Methods
koboi89 supports a wide range of payment methods catering to Malaysian players, including Touch n Go eWallet, Boost, DuitNow QR, Maybank, CIMB Bank, Public Bank, Visa, Mastercard, and selected cryptocurrencies (Bitcoin BTC, Ethereum ETH, Tether USDT, BNB). All transactions are denominated in Malaysian Ringgit (MYR) unless otherwise stated.
4.2 Minimum Transactions
Minimum deposit and withdrawal amounts vary by payment method and are displayed within the cashier section of your koboi89 account. koboi89 reserves the right to revise minimum transaction limits with reasonable notice to players.
4.3 Withdrawal Processing
Withdrawal requests are processed within the timeframes indicated in the cashier section, subject to successful KYC verification and compliance with these Terms. koboi89 will not be liable for delays caused by third-party payment processors, banking institutions, or network congestion on blockchain networks.
4.4 Currency & Conversion
All wagers, bonuses, and payouts are processed in MYR unless a cryptocurrency option is selected. Where currency conversion is required, koboi89 applies the applicable exchange rate at the time of transaction. Players are responsible for any fees charged by their own bank or payment provider.
5. Bonuses & Promotions
5.1 General Bonus Terms
All bonuses, free spins, cashback offers, and promotional rewards offered on the koboi89 platform are subject to the specific terms published alongside each promotion. In the event of any conflict between these general Terms and a specific promotion's terms, the promotion's terms shall take precedence for that promotion only.
5.2 Wagering Requirements
Unless otherwise specified, bonus funds must be wagered a minimum number of times (the "wagering requirement") before a withdrawal can be requested. The applicable wagering requirement for each bonus is stated in the promotion's individual terms. Real money funds in your account are used for wagering before bonus funds, unless stated otherwise.
5.3 Bonus Restrictions
koboi89 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice. Bonuses may not be transferred between accounts, exchanged for cash outside of the applicable wagering requirements, or claimed by players in restricted jurisdictions. Abuse of bonus systems — including collusion, arbitrage, or systematic low-risk betting to fulfil wagering requirements — may result in bonus cancellation and account review.
5.4 Expiry
Bonus funds and associated free spins expire within the validity period stated in the respective promotion. Expired bonuses and any winnings derived from them will be removed from the player's account without notice.
6. Fair Play & Prohibited Conduct
koboi89 is committed to maintaining a fair, secure, and enjoyable environment for all players. The following conduct is strictly prohibited:
- Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform or gain an unfair advantage in any game.
- Exploiting software bugs, glitches, or errors in the platform's games or payment systems. Any winnings derived from a known technical error may be voided.
- Collusion with other players to manipulate game outcomes, particularly in live dealer games such as koboi89's live baccarat and blackjack tables.
- Engaging in money laundering, match-fixing, or any activity that violates applicable law.
- Creating accounts using false identities, stolen credentials, or on behalf of another person.
- Harassing, threatening, or abusing koboi89 staff, live dealers, or other players through any communication channel.
Violation of these fair play rules may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where legally required. koboi89's decisions on fair play matters are final.
7. Intellectual Property
All content on the koboi89 platform — including but not limited to the koboi89 logo, game graphics, text, software code, promotional materials, and design elements — is the exclusive intellectual property of koboi89 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any koboi89 content without prior written permission. Unauthorised use of koboi89 intellectual property may result in legal action.
8. Privacy & Data
koboi89 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on koboi89, you consent to the collection, use, and storage of your personal data as described therein.
koboi89 uses industry-standard encryption and security protocols to protect your personal and financial data. We do not sell your personal information to third parties. For full details on data handling, retention periods, and your rights under applicable data protection laws, please review our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by applicable law, koboi89 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to access the koboi89 platform.
- Any interruption, suspension, or termination of services due to technical failures, maintenance, or circumstances beyond our reasonable control.
- Unauthorised access to your account where you have failed to maintain adequate credential security.
- Losses arising from reliance on information or promotions published on the platform.
- Any third-party actions, including payment processor delays or failures.
koboi89's total aggregate liability to any player in connection with these Terms shall not exceed the total net deposits made by that player in the 30 days preceding the event giving rise to the claim.
10. Suspension & Termination
10.1 Termination by You
You may close your koboi89 account at any time by contacting our support team. Prior to closure, you must withdraw any remaining real money balance. Bonus funds that have not met wagering requirements will be forfeited upon account closure.
10.2 Termination by koboi89
koboi89 reserves the right to suspend or permanently close any account, with or without notice, where we reasonably believe a player has breached these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform or other players. In such cases, koboi89 may withhold balances pending investigation.
10.3 Self-Exclusion
Players who wish to take a break from gambling may activate a self-exclusion period through their account settings or by contacting support. During a self-exclusion period, you will not be able to access your account, and koboi89 will take reasonable steps to prevent re-registration. For more information on self-exclusion tools, visit our Responsible Gaming page.
11. Responsible Gaming
koboi89 takes its duty of care to players seriously. We are committed to promoting responsible gambling and providing tools that help players stay in control of their gaming habits. The following tools are available to all registered players:
- Deposit Limits: Set daily, weekly, or monthly deposit caps directly from your account settings.
- Session Time Reminders: Receive notifications after a set period of continuous play.
- Reality Checks: Periodic prompts that display your net gaming activity during a session.
- Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
- Account Cooling-Off: Take a short break of 24 hours, 7 days, or 30 days without full exclusion.
12. Disputes
If you believe there has been an error in the calculation of a bet, a game result, or a transaction on your koboi89 account, you must raise the dispute within 30 days of the relevant event. Disputes submitted after this period may not be investigated.
To raise a dispute, contact koboi89 support at [email protected] with full details of the issue, including the date, time, game or transaction reference, and the outcome you believe to be incorrect. We aim to respond to all disputes within 5 business days.
koboi89's decision on all game-related disputes is final, subject to any applicable regulatory appeals process. Chargebacks initiated by a player through their bank or payment provider without first going through koboi89's dispute process may result in account suspension.
13. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes that cannot be resolved through koboi89's internal dispute resolution process shall be referred to binding arbitration in accordance with the applicable arbitration rules. Nothing in this clause limits koboi89's ability to seek injunctive relief before any competent court.
14. Changes to These Terms
koboi89 reserves the right to update or amend these Terms & Conditions at any time. Where changes are material, we will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect. Your continued use of koboi89's services after the effective date of any revision constitutes your acceptance of the updated Terms.
It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when these Terms were most recently revised.
15. Contact Us
If you have any questions about these Terms & Conditions, or need clarification on any provision, please do not hesitate to get in touch with our support team. koboi89 provides 24/7 customer support in English, Bahasa Melayu, and Mandarin.
- Email: [email protected]
- Support Hours: 24 hours a day, 7 days a week
- Languages: English, Bahasa Melayu, 中文
For responsible gaming inquiries, self-exclusion requests, or limit adjustments, please visit our dedicated Responsible Gaming page. For general questions about the platform, visit our FAQ page.